F&B Server assistant (Busser)

Position Summary: The Food & Beverage Server assistant ( busser) assists with all aspects of service for the dining experiences. Through professional, courteous, and efficient service. This role involves supporting the F&B server by taking and serving food and beverage orders, ensuring prompt upselling opportunities, and maintaining cleanliness and organization in the dining area. The Server assistant (busser) plays a key role in representing the hotel’s service values and ensuring that every guest interaction reflects the spirit of “Caymankind. Core Responsibilities: • Greet customers promptly as they take a seat in the restaurant. • Following servers direction, complete water and bread service and detail table for any extra settings • Adhere to the restaurant’s steps of service and sequence of service to a “T”, ensuring every guest interaction is consistent. • Read guests, and adjust your interaction to accommodate the occasion and the guest's needs. • Upsell Food and Beverage throughout the experience, driving restaurant top-line sales and average spend. • Ensure Food and Beverage product knowledge is maintained and expanded on to be up to date with trends. • Ensure guest safety by confirming and communicating any guest allergies and dietary restrictions. • Assist team members, including hosts, servers, runners, and bartenders, to ensure all aspects of the restaurant run smoothly and efficiently. • Maintain clear communication with team members and the kitchen at all times • Inspect food for accuracy and presentation prior to delivery. • Clear and re-set tables as directed • Complete any in service restaurant cleaning of chairs, floor, tables • Maintain a clean table and assist with any refills or requests as needed. • Complete all side station work and maintain a clean safe environment.