F&B Server

Position Summary: The Food & Beverage Server is responsible for delivering exceptional dining experiences through professional, courteous, and efficient service. This role involves taking and serving food and beverage orders, ensuring guest satisfaction, promoting upselling opportunities, and maintaining cleanliness and organization in the dining area. The Server plays a key role in representing the hotel’s service values and ensuring that every guest interaction reflects the spirit of “Caymankind. Core Responsibilities: • Greet customers promptly as they take a seat in the restaurant. • Share any specials or make recommendations from the menu for the customer. • Control service Flow, Guest experience, and check satisfaction throughout the meal. • Adhere to the restaurant’s steps of service and sequence of service to a “T”, ensuring every guest interaction is consistent. • Read guests, and adjust your interaction to accommodate the occasion and the guest's needs. • Upsell Food and Beverage throughout the experience, driving restaurant top-line sales and average spend. • Ensure Food and Beverage product knowledge is maintained and expanded on to be up to date with trends. • Ensure guest safety by confirming and communicating any guest allergies and dietary restrictions. • Assist team members, including hosts, bussers, runners, and bartenders, to ensure all aspects of the restaurant run smoothly and efficiently. • Maintain clear communication with team members and the kitchen at all times • Update guest profiles for dining preferences and special occasions. • Secure drink orders and take food orders in an efficient manner. • Inspect food for accuracy and presentation prior to delivery. • Maintain a clean table and assist with any refills or requests as needed. • Complete all side station work and maintain a clean safe environment.