Food Runner

Position Summary: The Food Runner is responsible for supporting the service team by ensuring timely and accurate delivery of food orders from the kitchen to guests. This role is crucial in maintaining smooth service flow, assisting servers, and ensuring that food is delivered at the correct temperature, presentation, and quality. The Food Runner plays an important part in enhancing the guest experience by providing efficient and attentive support within the restaurant. Core Responsibilities: • Deliver food orders promptly and accurately from the kitchen to guest tables. • Verify that each dish matches the order and is presented according to hotel standards. • Assist servers by refilling water, clearing plates, and resetting tables as needed. • Communicate effectively between the kitchen and service staff to ensure smooth service. • Respond promptly and courteously to guest requests, escalating to servers when necessary. • Maintain a professional and friendly presence in the dining area. • Support upselling efforts by being knowledgeable about menu items and specials. • Assist with setup and breakdown of dining areas, including linens, cutlery, and tableware. • Help maintain cleanliness and organization of service stations and dining areas. • Participate in pre-shift meetings to stay informed of menu changes and service priorities. • Support banquets and events with food running and service duties as required. • Ensure Guest safety by cross-checking any tables with Allergies and Dietary restrictions and confirming/communicating these while presenting dishes.